How can I cancel my order?
Please note that it is necessary to initiate the cancellation process before your order details are forwarded to our warehouse. This must be done within 3 hours from the time the order was placed.
What if I receive the wrong product?
A return will be initiated, to initiate the return and ensure the correct item is shipped, please contact us via email at firstname.lastname@example.org.
Do you offer exchanges for faulty items?
We offer a one-year warranty on all our units, providing you with peace of mind. This warranty covers any malfunctioning or manufacturer defects. We will proceed with a replacement at no additional cost to you.